Selected work

Projects built on purpose

A cross-section of UX, brand, and web engagements — from global enterprise platforms to focused small-business work. Each one grounded in a clear problem and a measurable outcome.

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Project overviews
Jabil Content Center platform Case Study
Jabil Inc.

Custom Content Center Platform

Designed and led the buildout of a centralized content platform serving a global workforce of 260,000+. Unified fragmented communication channels into a single, governed experience — driving measurable gains in adoption and engagement.

83% Platform adoption
achieved post-launch
UX Strategy Platform Design Content Architecture Enterprise
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JabilWeb global intranet platform Case Study
Jabil Inc.

JabilWeb Global Intranet

Led the redesign and governance strategy for Jabil's global intranet, serving employees across 100+ sites in 30+ countries. Improved findability, reduced support burden, and created a scalable information architecture built for long-term growth.

17% Increase in page views
post-redesign
Intranet Design Information Architecture UX Research Governance
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JabilWeb Ukraine crisis response feature
Jabil Inc. — Crisis Response

Empathetic UX for Employees Impacted by War

Championed and rapidly deployed a suite of UX features to support 2,000+ Jabil employees directly impacted by the war in Ukraine — including resource hubs, multilingual support tools, and community forums. A defining example of design leadership under pressure.

2,000+ Employees supported
across impacted regions
Crisis UX Multilingual Design Rapid Deployment Design Leadership
Overview only
Olly Grey editorial services website
Olly Grey Editorial Services

Brand Identity & Website

Built the full brand identity and website for Olly Grey, a professional copyediting and editorial services firm. The result is a warm, literary presence that reflects the practice's commitment to craft, voice, and considered collaboration — live at ollygrey.com.

Brand Identity Web Design Small Business Editorial
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27-site consolidation strategy diagram
Agency Client — Confidential

27-Site Web Consolidation Strategy

Developed a comprehensive strategy and migration plan to consolidate 27 disparate websites into a unified, manageable web presence for a marketing agency's client. Covered IA, content auditing, URL mapping, and phased rollout planning.

Web Strategy Information Architecture Content Audit Migration Planning
Overview only
MedeAnalytics direct mail campaign design
MedeAnalytics

Direct Mail & Email Campaign Design

Designed integrated direct mail and email campaigns for MedeAnalytics, a healthcare analytics SaaS platform. Campaign creative drove a 400% increase in webinar registrations — demonstrating the impact of well-crafted, targeted communications design.

400% Increase in webinar
registrations
Campaign Design Email Direct Mail Healthcare SaaS
Overview only
In-depth

Full case studies

Two engagements explored in detail — the problem, the process, and the outcome.

Jabil Content Center search and filter interface
01
Jabil Inc.

Custom Content Center Platform

Jabil's global communications were scattered across dozens of siloed channels — creating noise, fragmentation, and a workforce that struggled to find what mattered. I led the design of a unified Content Center platform, from initial research through to governance frameworks and adoption strategy. The result was a single destination that employees across 100+ sites actually used.

83% Platform adoption
$180K Annual savings
260K+ Employees served
UX Strategy Platform Design Content Architecture Adoption Strategy Enterprise
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JabilWeb mega navigation showing global information architecture
02
Jabil Inc.

JabilWeb Global Intranet Redesign

A decades-old intranet serving a workforce of 260,000+ had grown into a sprawling, ungoverned tangle of outdated content and broken navigation. I led the end-to-end redesign — conducting user research across global sites, rebuilding the information architecture, and implementing a governance model that empowered regional content owners without sacrificing consistency.

17% Page view increase
30+ Countries served
100+ Global sites
Intranet Design Information Architecture UX Research Governance Global Scale
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